Dusit’s new HR regime boosts retention & profit

Article By Harriet Sinclair

In a bid to position the hotel as a preferred employer, Dusit Thani Dubai has aligned with Investors in People (IIP), a global framework for improving business productivity through good practice in people management.

“Investors in People has provided a necessary framework to address structured change within our HR department and also the hotel as a whole,” said James Wilson, general manager, Dusit Thani Hotel, Dubai.

“We have a much more vibrant team, empowered and willing to engage. We can already see improvements in both staff retention and the profitability of the hotel,” he added.

The hotel is following the Dusit International corporate HR objectives to be an employer of choice attracting and retaining talent through the four guiding principles: happiness, identity, engagement and development.

The Dusit Thani Dubai is the first hotel in the Dusit International group and in the region to gain recognition by IIP gaining The Standard certificate. This was achieved by working towards a number of standards set down by IIP to ensure that all people management and development activities in the hotel were aligned with business goals and targets.

The Dusit Thani Dubai is now working towards the highest level of the programme, the gold level. This requires a further 126 evidence requirements, or business issues, in addition to The Standard already achieved.

(Source: http://www.hoteliermiddleeast.com/12097-dusits-new-hr-regime-boosts-retention-and-profit/)

About Swiss Hotel & Resort Consulting

Approaching a hotel consultant is a serious decision to seek for specialist support from hospitaity experienced experts which keeps an independent and neutral viewpoint. We gained in-depth hospitality experience on four continets through senior executive positions in the international hospitality industry which includes companies like: - Starwood Sheraton - Radisson Hotels - New World Hotels - Mövenpick Hotels & Resorts - Maritim Hotels & Resorts - Robinson Club - Swiss-Belhotel International - Shangri-La Hotels - Hyatt Hotels. We are a confident team, apply a high ethic of business, trust is the essence to complete our missions and targets. Our rates are compatible. For a no-obligation discussion, please contact us.
This entry was posted in Business, excellence, fresh from the press, future strategy, general, hospitality, Hotel, hotel experience, Hotel Owners, Human Resources, Management, operation, procedures and tagged . Bookmark the permalink.

1 Response to Dusit’s new HR regime boosts retention & profit

  1. I precisely wished to thank you very much yet again. I do not know what I might have sorted out without the entire methods documented by you over my topic. It previously was a very terrifying setting in my opinion, but seeing the professional form you treated that forced me to leap with happiness. Extremely happier for this guidance and as well , hope you recognize what a great job you happen to be getting into instructing people today via your site. I am sure you haven’t encountered any of us.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s