Dusit’s new HR regime boosts retention & profit


Article By Harriet Sinclair

In a bid to position the hotel as a preferred employer, Dusit Thani Dubai has aligned with Investors in People (IIP), a global framework for improving business productivity through good practice in people management.

“Investors in People has provided a necessary framework to address structured change within our HR department and also the hotel as a whole,” said James Wilson, general manager, Dusit Thani Hotel, Dubai.

“We have a much more vibrant team, empowered and willing to engage. We can already see improvements in both staff retention and the profitability of the hotel,” he added.

The hotel is following the Dusit International corporate HR objectives to be an employer of choice attracting and retaining talent through the four guiding principles: happiness, identity, engagement and development.

The Dusit Thani Dubai is the first hotel in the Dusit International group and in the region to gain recognition by IIP gaining The Standard certificate. This was achieved by working towards a number of standards set down by IIP to ensure that all people management and development activities in the hotel were aligned with business goals and targets.

The Dusit Thani Dubai is now working towards the highest level of the programme, the gold level. This requires a further 126 evidence requirements, or business issues, in addition to The Standard already achieved.

(Source: http://www.hoteliermiddleeast.com/12097-dusits-new-hr-regime-boosts-retention-and-profit/)

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1 Response to Dusit’s new HR regime boosts retention & profit

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